Privacy Policy

Effective Date: January 17th, 2025

Last Updated: January 17th, 2025

Mi x Mi Sàrl (“we,” “our,” or “us”), a company incorporated in Luxembourg with registration number 2024 2437 226 and VAT number LU36032755, operates the ScaleDown Now application (“the App”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App, available on the Apple App Store and Google Play.

1. Data We Collect

We collect the following types of data:

  • Personal Information: Name, email address, and other information you provide during registration.
  • Usage Data: Information about how you use the App, such as interaction data, device type, and IP address.

2. How We Use Your Data

We use your data to:

  • Provide and maintain the App’s functionality.
  • Improve user experience and develop new features.
  • Communicate with you regarding updates or support.
  • Comply with legal and regulatory obligations.

3. Sharing Your Data

We do not sell or share your personal data except when:

  • Required to comply with legal or regulatory obligations.
  • Necessary to protect our legal rights.

4. Payments

Payments for any in-app purchases will be processed directly through the Apple App Store or Google Play, in accordance with their terms and policies. We do not store or process payment information.

5. Data Retention

We retain your data only as long as necessary to provide the services and comply with legal obligations. Specifically:

  • Upon your request, we will delete your personal data from our systems.
  • However, Mi x Mi Sàrl reserves the right to retain data related to transactions and payments as required by applicable laws, including tax and financial regulations.

6. Your Rights

As a user in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):

  • Access Your Data: You can request a copy of your personal data.
  • Correct Your Data: You can request correction of inaccurate or incomplete data.
  • Delete Your Data: You have the right to request that your personal data be deleted. However, we may retain certain data (e.g., transaction records) to comply with legal requirements.
  • Withdraw Consent: Where processing is based on your consent, you can withdraw it at any time.
  • File a Complaint: You have the right to lodge a complaint with the data protection supervisory authority.

If you believe that we have violated your data protection rights, you can contact Luxembourg’s National Commission for Data Protection (CNPD):

Address:
1, Avenue du Rock’n’Roll
L-4361 Esch-sur-Alzette
Luxembourg

Website: https://cnpd.public.lu
Email: info@cnpd.lu

7. Security

We implement industry-standard measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

The App may contain links to third-party websites. We are not responsible for their privacy practices.

9. Changes to This Privacy Policy

We may update this policy from time to time. You will be notified of material changes via the App or email.

Contact Us

If you have any questions or concerns, please contact us at:

Mi x Mi Sàrl
Email: data@ScaleDown-now.com